Membership and Purchase Policy

Last Updated: June 5, 2026

Overview

This Membership and Purchase Policy governs memberships, Mahjongg card purchases, merchandise purchases, and related transactions conducted through The Mahjongg Gallery (“the Website”).

By purchasing a membership, Mahjongg card, product, or service through the Website, you agree to this policy.

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Memberships

Membership Eligibility

Membership is available to individuals who complete the registration process and provide accurate contact information.

Membership approval may be subject to administrative review.

The Website reserves the right to approve, deny, suspend, or terminate memberships at its discretion.

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Membership Benefits

Membership benefits may include:

  • Access to member-only content
  • Access to member-only events
  • Tournament participation
  • Newsletters and announcements
  • Educational materials
  • Other benefits as announced by the organization

Benefits may change without notice.

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Membership Term

Memberships are valid for the period specified at the time of purchase.

Unless otherwise stated, memberships expire automatically at the end of the membership period.

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Membership Renewal

Members may renew their memberships prior to expiration.

Renewal fees and membership benefits are subject to change.

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Membership Fees

Membership fees are established by the organization and may be modified at any time.

Changes do not affect memberships already purchased for the current membership period.

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Official NMJL Card Orders

Ordering

The Website may offer official National Mahjongg League (NMJL) cards for purchase.

Card availability is subject to:

  • NMJL production schedules
  • Supplier availability
  • Inventory availability

Submitting an order does not guarantee fulfillment.

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Delivery

NMJL cards may be:

  • Mailed directly to purchasers
  • Distributed through local pickup
  • Distributed through club events

Delivery methods will be communicated at the time of purchase whenever possible.

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Delays

The Website is not responsible for delays caused by:

  • NMJL production schedules
  • Postal service delays
  • Carrier delays
  • Weather events
  • Supply chain disruptions

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Merchandise and Product Purchases

The Website may offer additional products, including but not limited to:

  • Mahjongg accessories
  • Educational materials
  • Apparel
  • Event-related merchandise

Product descriptions are provided in good faith.

Actual product appearance may vary slightly from website photographs.

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Payment Methods

The Website may accept payment through:

  • PayPal
  • Venmo
  • Zelle
  • Credit cards
  • Other payment methods as announced

All payments are processed through third-party payment providers.

The Website does not store complete credit card information.

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Order Confirmation

After a successful purchase, users may receive:

  • An on-screen confirmation
  • An email confirmation
  • A payment provider confirmation

Users are responsible for verifying that their email address is accurate.

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Refund Policy

Memberships

Membership fees are generally non-refundable after membership benefits have been activated.

Refund requests submitted within fourteen (14) days of purchase may be reviewed on a case-by-case basis.

Approval of refunds is at the sole discretion of the organization.

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NMJL Cards

Because NMJL card orders are often submitted to third parties shortly after purchase, card purchases may not be refundable once the order has been placed with the National Mahjongg League or its authorized distributors.

Refund requests should be submitted as soon as possible after purchase.

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Merchandise

Damaged, defective, or incorrect merchandise must be reported within fourteen (14) days of receipt.

When approved, remedies may include:

  • Replacement
  • Store credit
  • Refund

The organization reserves the right to require photographs or additional information before approving a claim.

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Cancellations

Orders may be canceled only if fulfillment has not yet begun.

Once:

  • Membership activation has occurred,
  • Product fulfillment has begun, or
  • NMJL card orders have been submitted,

cancellation may no longer be possible.

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Shipping Policy

Where applicable, shipping fees will be disclosed before purchase.

Shipping times are estimates and are not guaranteed.

The organization is not responsible for:

  • Carrier delays
  • Lost shipments after confirmed delivery
  • Incorrect shipping information provided by customers

Customers are responsible for providing accurate delivery information.

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Chargebacks and Payment Disputes

Users are encouraged to contact the organization before initiating a chargeback or payment dispute.

The organization reserves the right to suspend or terminate accounts associated with fraudulent or abusive chargeback activity.

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Account Suspension

The organization reserves the right to suspend or terminate memberships and accounts for:

  • Fraudulent activity
  • Misuse of website services
  • Violation of Terms and Conditions
  • Non-payment
  • Conduct harmful to the organization or its members

Membership fees may not be refunded in cases involving policy violations.

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Event Registrations

If the Website offers event registration:

  • Registration requirements will be disclosed separately.
  • Event fees may be subject to separate cancellation and refund policies.
  • Event schedules are subject to change.

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Limitation of Liability

The organization’s liability related to memberships, products, services, or purchases shall not exceed the amount paid by the purchaser for the specific transaction giving rise to the claim.

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Policy Changes

This Membership and Purchase Policy may be updated periodically.

Changes become effective upon publication on the Website.

Continued use of the Website constitutes acceptance of any revisions.

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Contact Information

Questions regarding memberships, purchases, refunds, or this policy may be directed to:

The Mahjongg Gallery

Email: mahjongg@theartfuljoker.org

Website: https://mahjartspace.com